Shipping policy

At Kohinoor Luxe, we value our customers' time and trust. We strive to ensure that every order reaches you in excellent condition and within the committed delivery timeline.

To provide reliable delivery services, we partner with leading logistics providers such as Shiprocket, Delhivery, DTDC, Trackon, Kerry Indev, Ecom Express, and other reputed courier partners.

Shipping Charges

We offer multiple shipping options depending on your location and order value. In certain cases, a third-party fulfillment partner may manage our inventory and dispatch your order.

Delivery Timeline

Delivery timelines depend on your delivery location.

  • Metro & Tier 1 Cities: 3–7 working days

  • Tier 2, Tier 3 Cities & Rural Areas: 6–10 working days

  • Depending on the location and unforeseen operational circumstances, deliveries may take an additional 2–3 working days.

Once your order is shipped, you will receive the tracking details via Email and/or WhatsApp.

Shipping Charges Within India

We offer FREE Shipping across India on all orders.

There are no shipping charges, regardless of the order value.

Please note that shipping charges (if any) applicable under special circumstances, such as re-delivery requests due to incorrect customer information or other exceptional cases, may be communicated separately.

Delivery Estimates

All delivery dates and timelines provided are estimates and are given in good faith. Actual delivery may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

Order Modification

If you wish to modify your order after it has been placed, please contact us as soon as possible by email and mention your Order Number.

We will make every effort to accommodate your request if the order has not yet been processed or shipped.

Order Cancellation

Please note that orders cannot be cancelled once they have been shipped.